đź”’ Privacy Policy
Effective Date: October 2025
Romero’s Contractors Group LLC, dba Iconic Upscale (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.
1. Information We Collect
We collect information that helps us communicate with you, improve our services, and deliver the best experience possible. This may include:
Personal Information: name, email address, phone number, project details, and property location.
Automatically Collected Data: IP address, browser type, device information, and how you interact with our site.
Communication Data: messages, call logs, or text messages exchanged with our team after you submit a request.
We do not knowingly collect information from individuals under 18 years old.
2. How We Use Your Information
Your information is used only for legitimate business purposes, such as:
Responding to your inquiries and providing project estimates.
Scheduling appointments and sending confirmations.
Sending service updates, invoices, and relevant communications.
Improving website performance and user experience.
Sending limited promotional messages (only if you have opted in).
We will never sell, rent, or trade your personal data to third parties.
3. SMS Communication & Consent
By submitting your information through our contact form, you consent to receive text messages and calls from Romero’s Contractors Group LLC, dba Iconic Upscale, regarding your inquiry or project.
Message and data rates may apply.
You may reply STOP at any time to unsubscribe.
You may reply HELP for assistance.
We send messages only to customers who have explicitly opted in through our website, Houzz, or Thumbtack.
We strictly follow TCPA, A2P 10DLC, and Toll-Free Messaging Verification regulations.
4. How We Protect Your Information
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.
While no online system is 100% secure, we take every reasonable step to ensure your data remains private and protected.
5. Sharing Your Information
We may share your information only in limited situations:
With trusted third-party vendors who help us operate our website, process payments, or deliver messages (e.g., Twilio, Houzz, Thumbtack).
When required by law, regulation, or a legal process.
All vendors are bound by confidentiality and data protection agreements.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tools to enhance user experience and analyze site performance. You can disable cookies through your browser settings, but some features may not function properly.
7. Data Retention
We retain your data only as long as necessary to fulfill the purposes described above or as required by law. You may request deletion of your data by contacting us directly.
8. Your Rights
You may request:
Access to the personal data we hold about you.
Correction or deletion of your information.
Opt-out from receiving marketing or SMS messages.
To exercise these rights, email us at:
📧 info@iconicupscale.com
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a new “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Romero’s Contractors Group LLC, dba Iconic Upscale
đź“Ť 3008 Ash Ray Dr, Katy, TX 77493
📧 info@iconicupscale.com
đź“ž (346) 590-2122
